SMS Opt-In and Privacy Compliance

Proof of Opt-In Process

At Tinlore, opt-in consent is obtained verbally from customers. Customers can provide their consent to receive text messages over the phone when contacting the business. A clear and compliant process is followed to ensure that each customer understands the nature of the consent they are providing.

Verbal Opt-In Script

When interacting with customers, the following script is used to confirm opt-in for text messaging:

“By providing your phone number and agreeing to receive texts, you consent to receive text messages from Tinlore regarding Account Notification and Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available [BY REQUEST / ON OUR WEBSITE at LINK].”

Documentation and Customer Understanding

• Customers are informed of their right to opt out at any time by replying STOP or receive support by replying HELP.

• They are made aware of any potential messaging charges through the opt-in script.

• The privacy policy and terms of service are provided when requested or accessible on the website.

Privacy Policy and Customer Protection

• Tinlore ensures that no mobile opt-in information is shared with third parties.

• All customer phone numbers and related messaging consent are securely maintained and only used for approved communications.

This process ensures that every customer who opts in has been fully informed and consents in a clear and documented manner.